Leadership and Management Development

"Delegates are now better equipped in management and leadership skills.  Importantly self awareness among delegates has improved and self development has strengthened within them also.  Polaris Learning deliver tailored programmes, delivered in a focused and relevant manner and in a style that truly engages the participants."

“This has been a fantastic course for me, helping me to understand key roles I needed to fulfil in my position.  Delivery and coaching was first class.  Would recommend this course to anyone looking at further advancing their career.”

“The Talent for the Future programme has been a real success with many of the employees being promoted into supervisor roles with other candidates progressing to the next level of the ILM award. Polaris Learning has worked closely with Baxters to ensure the programme met our business requirements to develop our next generation of supervisors. The energy and drive from both the candidates and the Polaris Learning trainers has been superb!”

“I now think more like a manager. I know how to handle situations, I know when to step in, I have more confidence in mentoring, delegating and using active listening.”

"The trainers encouraged participation.  It is clear that they have a working knowledge of subjects covered in this course.  The insight they have given has, both professionally and personally, made a difference to what I do and how I think."

"The trainers were very enthusiastic and knowledgeable of the subject.  They understood our business structure and culture and provided examples relevant to our business."

"Personally I learnt a good bit about my management style and the areas I need to improve on.  So much so that I am now really conscious of trying to improve my listening skills and to not be distracted when someone is telling me something!"

"I found the course very useful and find myself more aware of how I conduct myself and communicate with others."

"Having taken part in other "mind numbing" courses, this was a breath of fresh air."

"I am finding that the information given is becoming more and more relevant to my role.  I have begun implementing many of the alternative methods and techniques which have been suggested to me and have found them to be both beneficial and effective in most cases."

"It has helped me manage my time and assess my team in a more practical way."

"The course was helpful in reminding and re-emphasising the various management tools available and methods for dealing with personnel in an effective manner."

"Lots of interaction, able to pass on experiences and scenarios.  Speed of course was good allowing for plenty of time on a topic if required.  Trainer encouraged interaction."

"Very happy with course, everything spot on.  Was good variation and texture of materials and content.  Trainer had extremely good training style and was very knowledgeable about all subjects."

"Found this course very relevant to my role.  Trainer presented the course very well and to a high standard throughout.  She had a calm method and kept us engaged over the duration."

"A key outcome was to better understand communcation within a team and as a leader, how this can be perceived by others.  Also motivating and influencing colleagues to improve performance and satisfaction."

"I always felt there was plenty of personal participation opportunities and it was an easy atmosphere to talk freely and ask any questions if you had any."

"Trainer has been supportive throughout the training course, the content was delivered enthusiastically and was engaging.  Questions were always answered.  Thank you!"

"As I am reasonably new to leadership within my company and am currently going through a restructure within my team, I found most of the training very useful. The information surrounding the PDR process was particularly helpful."

"I have had a chance to think about my own leadership style, and how I interact with others in the team. I feel I am better prepared for dealing with a new member of staff and managing them more effectively."

" Have learned a lot about the importance of communication and it has helped me to understand that its up to me to set the standard, read the audience, adapt and to always follow up to get the best results.  The trainer was great, always patient and understanding of my workload, and supportive of extending the deadline for me."

"The course has made me more aware of being a listener as well as being better at communication"

"The trainer allowed for group discussions which I feel helps the individual who is not confident to talk.  This helps them get involved"

"Having a range of activities which involve participation was a great benefit rather than only having slides to watch the group discussions.  It opened my eyes and made me think more of how I need to improve as a leader"

"The course was beneficial as not only did it give me a far clearer understanding of the requirements of being a leader but from a personal stand point it helped to highlight specific areas where my role differs, so that I have areas to improve on but also know my limitations"

"The training was very involved and enjoyable, knowledge was clear and well shared - I thought the training of the whole course was excellent and feel very confident with the information shared"

"Course made me more aware of my role in the developing stages and focuses on company development in future."

"I felt the course was very interactive and gave all the opportunity to contribute.  While some of the topics weren't relatable to my particular role, I still found the course useful and thought provoking.  The course gives plenty opportunity for self review."

"Delegates are better equipped in management and leadership skills.  Importantly self-awareness among delegates has improved and self-development strengthened within them also.  Approach to communication has changed in a positive manner in a number of delegates. They now better recognise the benefits of different styles of communication in different settings to help achieve the desired outcome."

"I have been pleasantly surprised by how much myself and eventually my team will benefit from this very timely investment from the company.  The staff survey results helped me pin point what is working well in the department and where we all need to do some further work.  The challenges and team building exercises were really engaging and I have definitely taken away a lot of feedback and ideas to help me work on."

"Very much enjoyed the course and I am certainly more conscious now of the way I do things. I think I am becoming more democratic, which is good news for everyone."

"Taking this assignment has been a good reminder, for myself to go out and get amongst the personnel of the workforce, having more one to one conversations with all team members, and not just the department heads, enabling me to get a feeling of how the current atmosphere is amongst the team."

"I now question with a more deliberate style and actively seek a more interactive environment to enable personal growth within the team. Trust is very important and gives a feeling of value to the individuals. Passing on information quickly and accurately is important as things change quickly in the type of work we do."

"The assignment has made me focus on the change that occurred and think more carefully about the reasons behind the reactions observed during the change. I am not averse to change myself but I now understand more why others can be so negative about changes which initially seem benign or even worthwhile"