We also provide virtual workshops using videoconferencing, allowing us to deliver remote learning workshops.  This can be standalone workshops, programmes of workshops or part of a blended learning approach with PLUS.

Emotional Intelligence Virtual Workshop

Emotional Intelligence is such an important subject for all of our teams at the best of times and it is particularly important just now.  Giving your people, particularly your supervisors and managers, the ability to better understand and manage their own emotions, as well as knowing how to support, manage and respond to the emotions of the people in their teams, is critical.

Now more than ever, we need to help our managers be the best that they can be and in turn, help them create high performing teams.

This two hour virtual, online workshop is a great starting point on that journey to help participants think about:

• What emotional intelligence is and why it is important
• What does emotional intelligence mean to me personally – how self aware am I?
• How can I apply emotional intelligence in my role as a manager?
• What actions can I take away today to help me be a better manager and help my team excel?

This can also be a standalone workshop or we can build on this with our other virtual workshops or online learning.

We use videoconferencing as well as pre-course work and workbooks to support the online workshop.

Self-Awareness and Team Relationships for Team Success

The objective of this programme of virtual, online workshops is to help managers better understand themselves their team members, in turn, putting them in a good position to work towards creating a high-performance team.  We can also deliver this programme as face to face workshops or as part of a larger leadership development programme.

We can run this programme in several ways, and it is more cost effective than you might expect.

Option 1 – Leadership Development

This involves focusing on your leaders and their peers and this approach helps to build an understanding of how people are motivated and what managers can do to communicate and lead more effectively.

Option 2 – Team Facilitation 

This involves the managers and their teams completing the questionnaires and then we run the workshops with the teams and managers to help them work better together.

Option 3 – Team Analysis

This involves the managers and their teams completing the questionnaires. We then work with the managers to analyse their team returns (with the team members’ consent) to help them understand better how to work with their teams. The team members are not involved in the workshops but do have 1 to 1 meetings to understand their own profiles.

We can also apply this approach to help you with career and succession planning.

Option 1 in More Detail

This is a series of workshops that can be tailored to your specific requirements but below is an example approach.

Pre-Course Work

We start with the completion of an online questionnaire using the licenced tool Strength Deployment Inventory.  This provides a profile of each individual’s motivations, strengths and overdone strengths (potentially leading us into conflict) allowing us to gain a deep understanding of what drives each individual and what will also take each person into conflict.

The questionnaire is completed by the managers ahead of the workshops and we provide 1 to 1 feedback on the detailed profile report that each manager receives.

Being an Individual in a Team: Workshop 1

The focus of workshop 1 is to bring everyone together, to help them to start to understand what their individual profile reports mean and what this means for them as a team.  This understanding is an important step in building self-awareness and understanding of the other managers that they work with.  It is also a starting point in understanding that each person’s team members will be different.

In Conflict: Workshop 2

In workshop 2, our focus is on what conflict is and how to address it.  With the knowledge of what motivates us individually and as a team, we can also understand what can lead us into conflict, how to avoid it for ourselves and for our team, and what to do if we find ourselves in conflict.

When we start considering conflict from the perspective of our motivations, we can much better understand what is going on for us and for the people around us.  This is important information for managing ourselves and for managing other people.

Thinking About Our Team and Leading the Way: Workshop 3

When we know what motivates someone, we can adapt how we communicate with them, we can think about what tasks we allocate and we can see what will help them perform to the best of their ability.

In this workshop, we bring in the knowledge that we have about ourselves, and the knowledge that the people in our team will be different.  We look at what this means to us as managers, and we begin to understand how to help each team member thrive and perform to the best of his or her ability in the organisation.

Assessor Introductory Workshop (Virtual and Remote Learning)

This programme of learning is an introduction to assessing which is delivered through 3 sessions of remote or virtual learning lasting 2 hours per session.

The goals of the workshop are:

• To be able to understand the importance of competence and your role as an assessor with this
• To understand the assessment process
• To be able to plan, gather and judge evidence and give feedback to your candidates
• To be able to complete required assessment paperwork
• To be able to work within your company assessment procedure

Practical Assignment (Polaris Learning Certificate of Competence)

We recommend that this learning is followed by a practical work-based assignment so that the assessors can apply what they have learnt in their workplace, using your paperwork and process.  This also gives us the opportunity to check their competence and feedback any queries arising as they go through this process of assessing for the first time.