Looking for a recognised internal verifier qualification?

If you require a recognised qualification for your internal verifiers, SQA L&D11 – Internally Monitor and Maintain the Quality of Workplace Assessment is a good option. This qualification is recognised internationally and it is accepted by industry bodies such as OPITO.

Who is this qualification suitable for?

This qualification is suitable for people who internally verify the quality of workplace assessment within a competency based assessment system. They are often called internal verifiers or it might be that they have internal verification as part of their role.

Focusing on the training

Firstly, for your internal verifiers to succeed, we believe that they must be trained on your verification process.

We recommend that we build your quality processes and paperwork into the training. This means that the verifiers not only achieve an internationally recognised qualification but also leave with a better understanding of what to do back in their workplace.

Secondly, internal verifiers usually have two responsibilities: supporting assessors and carrying out the process of internal verification (or auditing the assessments). We address both of these aspects in the initial training before supporting your internal verifiers through the qualification.

Your internal verification process

As this is a vocational (on the job) qualification, the internal verifiers will be referring to the verification process used within your organisation.

If you do not have an internal verification process already in place, we can provide guidance on best practise or if you would like more help in the development of the process, then we can also help. We look at this in more detail within Competency Management Systems.

Qualification support

Upon completion of training, your verifiers are then required to carry out follow up work in order to complete the qualification.

Your verifiers are supported throughout by a Polaris Learning consultant. On successful completion of the qualification a SQA certificate is awarded.

Qualification pre-requisites

There are a number of pre-requisites of this qualification.

Primarily, your verifiers need to be able to manage a minimum of two assessors (and the assessors must have a minimum of two candidates each).

We can discuss all the pre-requisites with you.


Call us on +44(0) 1651 873398


Focusing on the workshop approach, this training would generally be carried out in a two day workshop.

In this workshop we cover:

  • Assessment Refresher
  • Introduction to Internal Verification
  • Planning Sampling Activities
  • Monitoring Assessment Practice
  • External QA Requirements
  • Case Study

Once your verifiers complete the training workshops, they are then required to work through the rest of the qualification back at their workplace. Your verifiers are supported throughout by a Polaris Learning consultant.

On successful completion of the qualification an SQA certificate is awarded.


This involves the provision of an online training process which includes the completion of formal knowledge assignments.  This would typically take one day to complete.

The online modules are:

  • Module 1: Assessment Refresher
  • Module 2: Introduction to Internal Verification
  • Module 3: Planning Sampling Activities
  • Module 4: Monitoring Assessment Practice
  • Module 5: External QA Requirements
  • Module 6: Case Study

Following completion of the online modules, the learner completes the necessary work to generate the evidence required by the qualification back in their workplace.  This includes the completion of two candidate reports and an SQA L&D11 Knowledge Assignment.

We allocate each verifier with a Polaris Learning consultant who works closely with the learner. We build in a series of live webinars or on demand webinars to support the learning process. Client reporting is built in as standard so you can keep track of progress.

The duration of the programme can be organised to suit your requirements and we can facilitate the completion of this over a short or longer period of time.


We can also offer a combination of face to face, online and webinar support and this can be tailored to meet your requirements.


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