ROOT CAUSE ANALYSIS

Well Operations Audit of Supply Chain

• We have worked together on a wide range of projects.
• When the Oil & Gas UK Guidance on Competency for Wells Personnel were issued by the HSE we were asked to conduct a full independent audit across all positions affected by the Wells Competence guidelines.
• This was an extensive piece of work covering onshore and offshore production, operations, engineering, drilling and geology as well as offshore production and key contractors including a number of drilling contractors and well services companies providing critical positions.
• The audit included a full desktop audit of systems and paperwork as well as onshore and offshore visits to drilling contractors identified for audit.

Revision and roll out of CMS

Development and implementation of Training & Competency systems for the organisation’s key offshore teams: Well Ops; SIL; Coiled Tubing & Senior DP.
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Review of system for diving operations and development of processes to support implementation.

Set up and Hosting of Organisations CMS

Transition of organisation’s CMS from paper to online format. Extension to cover other roles and services. Provision of SQA assessor training and third-party verification service.

Integration and Overhaul of Global Competency Management System (20 + Rigs)

Our support for the client involved integrating diverse competency management systems into a singular, global one usable across 20+ rigs, accommodating individual rig variations. This effort was centred on the organisation’s performance standards derived from their barrier management strategy and integrated their on-the-job training framework.

This comprehensive approach was risk-based, aiming to streamline the competency management system for seamless movement between rig types and locations while effectively managing associated risks. We collaborated closely to implement their IT solution efficiently, facilitating the rollout of their revised competency management system.

Our involvement extended to providing verification expertise until the in-house verifiers were trained to take over the process. Additionally, we offered assessor and verifier training globally through our online learning portal, PLUS. This training was tailored to the client’s processes, translated into Scandinavian for the Norwegian market. The client was notably pleased with the substantial cost savings from this training route and its remarkable effectiveness.

Development and Implementation of Cloud Based Competence Solutions

In 2020, Polaris Learning engaged in a project to develop cloud-based competence solutions for agency contracting in Drilling and Well Services. Their task involved crafting a versatile framework that seamlessly integrates with clients’ CMS, ensuring comprehensive access and visibility to competence records. This CMS was meticulously designed to optimize crew efficiencies, acknowledging the varied competencies required for different rigs. Hosting this system on PLUS, their cloud-based platform, Polaris ensured its accessibility and reliability. Furthermore, they complemented this development by providing online training for assessors and internal verifiers.

Training of Assessors and Verifiers Online and with SCORM E-Learning Package

Since January 2015, we’ve collaborated with Sapura Kencana Drilling (SKD), initially training 500 assessors online through a program with a knowledge test. Subsequently, we extended this online training to verifiers, also incorporating a knowledge assessment. Recently, we further enhanced our support by offering a custom SCORM-compliant e-learning package designed specifically for assessors and verifiers. This tailored package is accessible through SKD’s learning management system, ensuring convenient and effective learning opportunities for their team.

Integrated LMS and CMS

•Development and hosting of organisation’s integrated LMS and CMS. This included the transition of traditional learning programmes online.
•Competencies developed and implemented online in line with IMCA framework.
•Provision of Assessor, Internal Verifier and Train the Trainer programmes to support learning drive.
•Currently working on Phase 3 of LMS and CMS project to cover new parent organisation’s operations.

CMS and Execution Plan Health Check

Stena Drilling were looking for specialist support as they revised their CMS to streamline and finalise their revised CMS prior to implementation.

Polaris Learning prepared and delivered a detailed review of the revised CMS and execution plan, working very closely with the CMS team.

This included a detailed review and benchmarking of their standards, assessment process, supporting procedures, alignment options and plans to update their online CMS system.

Development of online assessor training to mirror the revised CMS set-up.