Newsletter

May 2025

Introduction

May has been a month of impact and growth across our group. From high-impact open courses to international delivery and leadership development across sectors, our teams have been busy supporting clients to build capability, confidence, and resilience.

We wrapped up two open courses – Coaching for Communication and Leadership Development – while also supporting teams at Ithaca Energy and Numero Uno with training in assessment and verification. From Abu Dhabi to Thurso, and across Scotland, our instructors delivered a wide range of practical, real-world training that is already being applied in the workplace.

Our leadership development programmes also continued to evolve, with progress made across long-term projects with Bells Food Group, Sulmara, Gordon & MacPhail, Fugro, Omega Subsea, and Technip. It’s been a privilege to support these organisations as they invest in their people and performance. Internally, our own instructors have been developing too, with new qualifications and refresher training completed across Aquaterra Training and Bon Accord Training.

This month’s newsletter also explores why Mental Health First Aid training is fast becoming an essential skill in today’s workplaces. As mental health continues to take centre stage in organisational wellbeing strategies, MHFA plays a key role in early intervention, awareness, and support.

We’re also delighted to announce that IED Training has officially joined our group. This addition further strengthens our shared capabilities in health, safety, and wellbeing, and allows us to offer even more value and expertise to our clients.

From Dangerous Goods and Working at Height to free webinars and ILM-recognised training, we have lots of opportunities to build skills, boost compliance, and strengthen performance. Whether you’re looking to refresh existing knowledge or develop new capabilities, there’s something for every team.

What We Have Been Up To

In May, we continued to make great strides across a range of training and development programmes, reinforcing our commitment to building confident, capable teams and leaders.
We wrapped up our Coaching for Communication open course, where participants developed vital communication skills essential for high-risk industries. From delivering toolbox talks and safety briefings that leave no room for misunderstanding, to handling tough conversations with calm and clarity, participants gained the tools to drive safe actions and build strong, safety-first cultures. Well done to everyone who joined us – these skills are already being used to create safer, more focused, and more confident teams.
In addition, we delivered another open course in May, this time focused on Leadership Development. This two-day course provided supervisors with practical tools to lead with confidence, covering key topics such as communication, resilience, motivation, time management, and conflict resolution. Using real-world scenarios and leadership models, participants developed the skills to manage emotions, foster collaboration, and create a high-performing team culture.
It was a pleasure to work with Ithaca Energy as we delivered our 1-day Internal Verifier training. This focused session helped participants strengthen confidence, consistency, and quality in assessment, supporting their role in upholding robust competency standards. The energy and engagement on the day were truly commendable.
Aquaterra Training continued to deliver a diverse range of courses and maintain high standards of instructor training and client service. Joe Saunders completed his First Aid at Work refresher training, ensuring he remains fully equipped to deliver up-to-date, practical instruction. Meanwhile, Dale White completed his FOET (Further Offshore Emergency Training), a vital qualification for offshore personnel in the oil and gas sector, reinforcing our commitment to preparedness and safety.
Our instructors at Bon-Accord Training have been actively developing their skills and delivering training across Scotland. Craig Kennedy and Peter Mackenzie attended their 5-day RTITB Re-Registration Course in Bristol, while our new instructor, Liam Hurry, completed his 10-day RTITB Instructor Course, ensuring our team stays at the forefront of industry standards.
We delivered the OPTIO Authorised Gas Tester Training in Thurso, equipping participants with the skills and knowledge required for safe operations in hazardous environments. Our standby team also saw continued success, extending its engagement following a strong 5.5 weeks of support, a reflection of our reliable service and client trust.
Across the month, Aquaterra Training delivered over 60 offsite training courses, showcasing our ability to meet diverse training needs across a range of industries. This consistent delivery of high-quality, practical training demonstrates our ongoing commitment to safety, compliance, and operational excellence.
Bon-Accord Training have also certainly covered the miles this month, delivering training across multiple locations including Banff, Montrose, Nairn, Aboyne, Livingston, Glasgow, Broxburn, and Forres—often with several repeat visits. Our reach has extended into construction sites, sawmills, quarries, distilleries, and breweries, reflecting the diverse industries we support with our tailored training solutions.
Gemma also travelled to Abu Dhabi during May to deliver our SQA L&D9DI Assessor Workshop for the brilliant team at Numero Uno. This internationally recognised qualification supports assessors working within competency-based systems, helping them build the skills to assess fairly and effectively. The group embraced every aspect of the process – from understanding competence to giving meaningful feedback – and their engagement was fantastic. Gemma received glowing feedback for her expertise, teaching style, and patience. Congratulations to everyone involved!
May also saw us continue leadership training with Fugro in Singapore and begin new sessions with Omega Subsea, where we focused on developing resilience. Our Gordon & MacPhail leadership programme is now in its second year, with May's sessions covering Self-Awareness, Reflection, and Resilience Skills. We also continued the supervisory programme at Technip, which continues to be a great success.
Meanwhile, we completed another impactful leg of the Leadership Development Programme with the team at Sulmara. Across four energised days, participants explored strengths and overdone strengths, managing conflict through real-world scenarios, leading with values, culture, and strategy, and developing self-awareness, adaptability, and influence. The honest conversations and sharp insights generated by the group made this another standout session. Thank you to the Sulmara team for your commitment to continuous growth.
We’re also excited to share an update on our ongoing Leadership Development Programme with Bells Food Group. Over recent sessions, participants have been building self-awareness and stronger relationships through the Strength Deployment Inventory (SDI), developing communication skills that drive results, and learning to coach and support others. They have also focused on enhancing resilience, navigating challenges with confidence, and engaging in conversations about diversity, equity, inclusion, and belonging (DEI&B). The team’s approach to performance management has been strengthened, with a focus on setting expectations, providing feedback, and motivating teams. The commitment and enthusiasm from Bells Food Group have been fantastic, and we look forward to supporting their continued development.

Testimonials of the Month

At our core, we believe training should not just be informative but truly engaging, and this feedback shows just that. Gemma’s ability to blend expertise with patience and clear, constructive guidance reflects our commitment to delivering high-quality training that supports real growth. It’s great to hear that participants leave not only more knowledgeable but also more confident and motivated. This is exactly why our trainers stand out. They bring not only technical skill but also the human touch that makes a lasting impact.
This kind of feedback is exactly what drives us. Our approach isn’t just about ticking boxes, it’s about giving people the tools and confidence they need to truly lead and communicate effectively in high-pressure environments. We’re proud to know that our courses are making a difference, and that participants are leaving with skills they can put into action straight away. This is why our training resonates , as it’s practical, relevant, and delivered with real-world application in mind.

Research Insights

Introduction

Work-related mental health challenges are now widely recognised as a critical workplace issue. The World Health Organization (WHO) estimates that 15% of working-age adults have a mental disorder, with depression and anxiety alone causing 12 billion lost work days each year globally. In the UK, the vast majority of organisations (81%) have increased their focus on employee mental health in response to the COVID-19 pandemic. This reflects an urgent need for skills and strategies to support mental wellbeing at work. One emerging cornerstone of this response is Mental Health First Aid (MHFA) training – a programme that equips staff to spot the signs of common mental health issues, provide initial non-judgemental support, and guide a person towards professional help. We explore why MHFA training is becoming a vital skill in modern workplaces, examining the prevalence of mental health issues, the benefits of MHFA, current trends, and insights for effective implementation.

Prevalence of Mental Health Issues in the Workplace

Mental health problems among employees are both common and costly. In 2022/23, an estimated 875,000 UK workers suffered from work-related stress, depression or anxiety, resulting in 17.1 million lost working days. Poor mental health now accounts for about half of all work-related illness cases and long-term sickness absences. The business impact is substantial – Deloitte (2025) estimates that poor mental wellbeing costs UK employers around £51 billion per year through factors like absenteeism, presenteeism and staff turnover. These figures underscore that supporting mental health is not only a moral imperative but also essential for productivity and workforce sustainability. Yet stigma remains a barrier: in one survey only 13% of employees felt comfortable discussing mental health issues with their line managers. This gap highlights the importance of proactive measures such as MHFA training to foster an open, supportive environment.

Benefits of Mental Health First Aid Training

Mental Health First Aid training provides employees with the knowledge and confidence to assist colleagues who may be experiencing a mental health issue or crisis. A growing body of research shows that individuals trained in MHFA have improved mental health literacy and are more likely to recognise signs of distress, reach out to those affected, and encourage them to seek help. They also tend to exhibit reduced stigma and greater empathy towards people facing mental health challenges – an important shift in workplace culture. From an organisational perspective, investing in mental health training and support yields significant benefits. According to the Chartered Institute of Personnel and Development (CIPD), many employers report outcomes such as better staff morale, lower stress levels and reduced sickness absence after introducing health and wellbeing initiatives. Early intervention is key: addressing issues before they escalate can prevent long-term sickness and productivity loss. There is also a strong economic case for training programs like MHFA. Deloitte (2025) found that for every £1 invested in workplace mental health initiatives (e.g. awareness training, peer support programmes), employers on average see a £4.70 return in improved productivity and staff retention (a clear positive return on investment). In short, MHFA training not only empowers employees to support each other, but also contributes to a healthier, more engaged workforce and a stronger bottom line.

Latest Trends and Frameworks in MHFA Adoption

In recent years, UK workplaces have rapidly embraced mental health first aid training. CIPD’s 2023 Health and Wellbeing at Work survey indicates that about 66% of organisations have trained dedicated mental health first aiders (making it one of the most widespread wellbeing initiatives), far outpacing the proportion who train line managers in mental health skills (43%). Mental health has become a top priority in workplace health strategies, alongside traditional safety and first aid. Reflecting this trend, regulators and policy-makers have also lent support. In 2024 the Health and Safety Executive (HSE) updated its official first aid guidance (L74) to emphasise that employers should account for employees’ mental health in their first-aid needs assessments, alongside physical health requirements. While not a legal mandate, this guidance strongly signals that mental health first aid is now considered a core component of workplace safety management. International frameworks echo the same message. The WHO and International Labour Organization released guidelines in 2022 calling for organizational interventions on mental health, including training for managers and workers to recognize and address mental health issues at work. This aligns with the UK’s approach of treating mental wellbeing as equal to physical wellbeing in the workplace. Overall, the momentum behind MHFA training is part of a broader cultural shift: employers are increasingly expected to provide resources and support for mental health, and having trained “first aiders” for mental health is becoming standard good practice in modern organisations.

Implementation Insights for Employers

For organisations looking to introduce Mental Health First Aiders, a thoughtful implementation strategy is crucial. Simply sending staff on a course is not enough; success comes from embedding MHFA into the fabric of the workplace. Experts advise making it part of a wider mental health and wellbeing strategy rather than a standalone intervention. Securing senior leadership buy-in and visible support will help legitimise the role of mental health first aiders and encourage a culture where colleagues feel comfortable approaching them. It is wise to select volunteers carefully – MHFAiders should be people with the right personal attributes and interest in supporting others – and to clearly define their responsibilities and boundaries (they are a first point of support, not professional counsellors or therapists). Employers should also ensure that mental health first aiders are given adequate time and resources to perform their role, and that there are support structures in place for them (for example, regular debriefs or supervision, as the role can be emotionally demanding). Promoting the MHFA programme internally (e.g. publishing the names/contacts of trained staff and encouraging employees to reach out when needed) will maximise its impact. Crucially, MHFA training should complement other support measures – such as Employee Assistance Programs (EAPs), access to counselling, and proactive risk assessments – as part of a comprehensive approach to employee mental health.

Conclusion

Mental Health First Aid training is emerging as a vital skill for modern workplaces, equipping employees to act as front-line helpers in a mental health crisis or when a colleague is struggling. With work-related mental health problems now highly prevalent and costly, organisations have much to gain by fostering an environment where these issues can be addressed early and constructively. The evidence suggests that MHFA training can boost awareness, reduce stigma, and encourage early intervention – all of which contribute to a healthier and more inclusive workplace culture. Moreover, growing adoption and support from bodies like the HSE, CIPD and WHO underline that integrating mental health preparedness into business practice is not just a passing trend but a new standard in occupational health and safety. By implementing Mental Health First Aid training effectively, employers can demonstrate their commitment to staff wellbeing, meet their duty of care, and empower their people with a potentially life-saving skill set. In an era where employee mental health is as important as physical safety, investing in MHFA training is a proactive step towards a more resilient workforce and a safer, more supportive workplace for all.

Service Spotlight

Introducing IED Training

This month, we’re excited to announce that IED Training has joined our group, enhancing the extensive capabilities and combined expertise already delivered through Polaris Learning, AquaTerra Training, and Bon Accord Training.

With the addition of IED Training, we now bring even more to our clients. IED Training specialises in health, safety, and wellbeing, delivering accredited courses including NEBOSH, IOSH, and SQA-certified First Aid and First Aid for Mental Health. Their comprehensive training covers not just the basics of workplace safety, but also includes tailored workshops for senior leaders, fire safety consultancy, and health & safety management system support. Their experienced team of industry professionals adds depth and breadth to our group’s expertise, ensuring that our training solutions continue to meet evolving client needs with confidence, competence, and compliance.

 

 

Together, we are committed to delivering customised, high-quality training and development solutions that empower your people and strengthen your business.

Read our updated combined brochure on the right to see our increased service offering.

News and Upcoming Courses

This course is designed for senior managers and directors with responsibility for health and safety in their organisations. Whether you are new to these responsibilities, or seeking to refresh your knowledge and ensure ongoing compliance, this workshop will provide clear, practical guidance. It will help you understand your legal obligations, align health and safety with your business strategy, and build confidence in managing day-to-day risks and incidents.

Book now by emailing info@polaris-learning.com

AquaTerra Training is offering a comprehensive range of professional development courses this June, covering a variety of high-demand areas including Dangerous Goods, Working at Height, Confined Space, and more. These courses are designed to equip participants with essential skills and qualifications, from OPITO-authorised training to in-depth refreshers and specialist modules.

This webinar will explore the key competencies assessors and verifiers need to manage both the technical demands and interpersonal aspects of their role. From giving clear, constructive feedback and handling difficult conversations, to accurate documentation and knowing when to escalate issues, we’ll cover the real-world skills that make a difference. The session will also touch on prioritisation, time management, professional judgement, and the ability to balance supporting candidates with maintaining high standards. Whether you're experienced or new to the role, this session will offer valuable tools to strengthen your practice and confidence.

The 3-day Train the Trainer course enables participants to gain the knowledge, skills and confidence to train in group sessions or 1 to 1. ( Participants will receive a certificate from the Institute of Leadership & Management, as this training programme is ILM Recognised).

Book now by emailing info@polaris-learning.com
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